Return Policy

At Lootivo, we strive to ensure customer satisfaction. Our Return Policy is designed to make your experience seamless and stress-free:

Eligibility for Returns:

• Products can be returned within 90 days of delivery.
  • Items must be in their original condition and packaging unless the issue involves damages upon arrival.
  • The first return is free with every order (up to five returns per month).

Refunds:

We offer full refunds for:
• Lost packages.
• Items damaged during shipping.
• Orders not delivered within the specified timeframe.
• Orders not delivered within 40 days.

How to Initiate a Return:

1. Email us at info.lootivo@gmail.com with your order details and reason for return.
   2. Once approved, follow the provided instructions to send the item back.
   3. After we receive and inspect the item, the refund will be processed.

Processing Time:

• Refunds will be processed within 5–7 business days of receiving the returned item.

Shipping & Delivery:

• Free Shipping on all orders.
  • Estimated delivery: Jun 07 – 12.
  • Parcel delivery service: DHL Paket, Hermes, etc.
  • Express delivery options available.
  
  

For further assistance, please contact us at info.lootivo@gmail.com.