Privacy Policy

At Lootivo, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services or purchase our products.

Who We Are
Our website address is: https://lootivo.com.

Information We Collect

• Personal Information: Name, email address, shipping address, and payment information provided during purchase.
• Usage Data: Information about your interactions with our website, such as pages visited and time spent on the site.
• Cookies: Small data files to improve your user experience and analyze website performance.
• Comments: When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
• Media: If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

How We Use Your Information

• To process and fulfill your orders, including shipping and returns.
• To provide customer support and resolve issues.
• To improve our website and product offerings.
• To send promotional offers (with your consent).

Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year. When you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. Upon logging in, we will set up cookies to save your login information and display preferences. Login cookies last for two days, and screen option cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved, containing no personal data but indicating the post ID of the article edited. This expires after one day.

Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Who We Share Your Data With
We will not share your personal data with third parties without your consent, except:

• To comply with legal obligations.
• With service providers necessary to fulfill your order (e.g., shipping carriers). If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit this information.

Data Security
We use industry-standard measures to protect your personal data, including secure payment processing and encrypted storage.

Your Rights

• Access & Update: You can view and update your personal information in your account settings.
• Opt-Out: You can unsubscribe from promotional communications at any time.
• Data Deletion: You may request the deletion of your data by contacting our support team.
• Export Data: If you have an account or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
• Erase Data: You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.

Contact Us
For any privacy concerns, please contact us at info.lootivo@gmail.com.